Telecommuting Triumphs: Assessing Employee Productivity in a Remote Era

Abstract

This study examines the effects of remote work on employee productivity in small to medium-sized enterprises (SMEs) in Central America. With the rise of telecommuting due to the global pandemic, businesses have had to adapt to new working environments. Utilizing a mixed-methods approach, this research combines quantitative data from employee surveys and qualitative interviews with management. Findings reveal that while remote work can enhance flexibility and work-life balance, it also poses challenges such as communication barriers and feelings of isolation. The study identifies key factors that contribute to increased productivity, including effective communication tools, regular check-ins, and a supportive company culture. Recommendations for SMEs include implementing structured remote work policies and investing in technology that facilitates collaboration. This research contributes to the growing body of knowledge on remote work dynamics, providing valuable insights for organizations navigating this evolving landscape.